Privacy Policy 7meters

Data We Collect

To provide a secure, personalized, and functional service, 7meters collects several categories of data from its users. We are committed to collecting only the data that is strictly necessary — nothing more, nothing less.

Identity Data

This includes your full name, phone number, email address, date of birth, and official identity information such as your national ID number required for the KYC verification process. This data is used to confirm that your 7meters account truly belongs to you, and to meet applicable anti-money laundering (AML) obligations.

Financial Data

Bank account numbers, account holder names, and digital wallet details (DANA, OVO, GoPay, ShopeePay) that you register for deposit and withdrawal purposes. 7meters never stores complete credit or debit card data — transactions through those methods are processed directly by an encrypted payment gateway without data passing through our servers.

Usage and Activity Data

Game history, transaction history, session duration, game preferences, and interactions with platform features. This data is used to enhance your gaming experience, detect suspicious activity, and support responsible gaming features such as play-time monitoring.

Technical Data

IP address, browser or app type and version, device information (model, operating system), time zone, and server log data. This technical data is essential for security, fraud detection, and platform performance optimization across devices.

How We Collect Data

Data is collected through three main channels:

• Data you provide directly — when registering, completing your profile, undergoing KYC verification, contacting the support team, or using features that require user input.
• Automatically collected data — when you use the platform, our systems automatically record technical and activity data as described above.
• Data from legitimate third parties — such as transaction confirmations from payment service providers, or identity verification from KYC services partnered with 7meters.

Data Usage Purpose

Every piece of data we collect has a clear and limited purpose. Below is a summary of how data is used on the platform 7meters:

Legal Basis for Processing

7meters processes personal data on the basis of one or more of the following legal grounds:

• Contract Performance — processing is required to deliver the services you have requested, such as processing transactions and managing your account.
• Legal Obligation — some data processing is required to fulfill applicable legal obligations, including anti-money laundering regulations and consumer protection laws.
• Legitimate Interest — for purposes such as fraud prevention, platform security, and service improvement.
• Consent — for marketing communications and non-essential cookie usage, we will request your explicit consent.

Sharing Data with Third Parties

7meters does not sell, rent, or trade users' personal data to any party. Under certain circumstances, we may share data with a limited number of third parties, namely:

• Payment Service Providers — to process deposit and withdrawal transactions securely. They receive only the minimum data required for those transactions.
• KYC Service Providers — to verify user identity in accordance with regulatory requirements. This data is handled to the same security standards we apply ourselves.
• Game Providers — usernames and session IDs may be shared with game providers for technical gaming purposes. Financial data is not shared.
• Legal Authority — when required by law, court order, or directive from a competent authority.

Data Security & Encryption

7meters takes a layered approach to protecting user data. This is not just a promise — these are the technical practices we apply every day:

• Data in Transit Encryption — All communication between your device and 7meters servers uses TLS 1.3 protocol, the highest encryption standard currently available. No data is transmitted in plain text.
• Stored Data Encryption — Sensitive data such as passwords is stored in a non-reversible hashed form. Financial data is encrypted using AES-256 before being stored in the database.
• Strict Access Control — Only staff who genuinely require access to specific data are granted that permission. Access is logged and audited on a regular basis.
• 24/7 Security Monitoring — An active intrusion detection system monitors abnormal activity and delivers real-time alerts to the 7meters security team.
• Regular Security Audits — We routinely conduct penetration testing and security audits to identify and close any potential vulnerabilities.

Data Storage & Retention

7meters retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. In general:

• Active account data is retained for as long as the account remains active and for a defined period after account closure in accordance with regulatory obligations.
• Financial transaction data is retained for a minimum of 5 years for financial regulatory compliance and anti-money laundering purposes.
• Technical and security logs are retained for 12 months for security investigation purposes if required.
• Data collected on the basis of consent (such as marketing preferences) will be deleted promptly upon withdrawal of that consent.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

User Rights

As a user 7meters, you have the following rights regarding your personal data. You may exercise all these rights at any time through your account settings or by contacting our support team:

• Right to Access — You have the right to request a copy of the personal data we hold about you.
• Right to Rectification — You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure — You have the right to request deletion of your personal data, with the exception of data that is required to be retained by law.
• Right to Restriction of Processing — You have the right to request restriction of the use of your data under certain conditions.
• Right to Data Portability — You have the right to receive your personal data in a machine-readable format for transfer to another service.
• Right to Object — You have the right to object to the processing of your data for specific purposes such as direct marketing.
• Right to Self-Exclusion — You have the right to activate self-exclusion from the platform, which will also trigger restrictions on the use of your data in accordance with the responsible gaming program.

Cookies and Tracking Technologies

7meters uses cookies and similar technologies to ensure the platform functions correctly and to deliver a better experience. The types of cookies we use:

• Essential Cookies — required for core platform functions such as maintaining active login sessions and form security. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies — used to analyze how users interact with the platform, helping us identify slow pages or problematic features.
• Functional Cookies — remembering your preferences such as language, display theme, and last game settings.

You can manage your cookie preferences through your browser or app settings. Please note that disabling certain cookies may affect specific features on the 7meters platform.

Privacy Policy Changes

7meters may update this privacy policy periodically to reflect changes in our practices, applicable legal requirements, or technological developments. Any material changes will be communicated to active users via:

• In-platform notifications (app or website)
• Notification via registered email or phone number for significant changes
• Update of the "Last updated" date at the top of this page

We encourage you to review this privacy policy page periodically. Continued use of the platform after the effective date of the latest version of this policy constitutes acceptance of those changes.